The number of temporary workers is rising and, with it, the adoption of programs and systems aimed at managing the use of those works. Staffing Industry Analysts tells us that more than 70% of America’s largest employers are using a Vendor Management System (VMS), and nearly as many have outsourced responsibility for their contingent workforce management (CWM) program to a Managed Services Provider (MSP). But with any such adoption of a new technology and process, we can expect strong resistance from the various players who will be impacted by the changes to the process. If any of these groups fail to actively participate, then your program is dead on arrival.
Let us take stock of the four stakeholder groups who will be impacted by the change:
While it’s easy to say that people naturally resist change, we think that you would agree that each of the groups described above have legitimate causes for concern. Fortunately, the best MSP/VMS firms proactively address these concerns throughout the life of the program. Your program should include the following:
Share with us actions you have taken to encourage your co-workers and supplier network to embrace your CWM program.
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