Guest Blog – Ardent’s Update on the State of Contingent Workforce Management | DCR Workforce Blog

Guest Blog – Ardent’s Update on the State of Contingent Workforce Management

ardent partnersChristopher Dwyer of Ardent Partners updates us on the state of contingent workforce management. “

Five Months In: Where are We? (A Contingent Workforce Management Industry Update)

There’s no denying that the world of non-employee talent is changing, evolving and bridging into new and exciting arenas. The contemporary business, faced with a growing contingent workforce, is now focused on improving the overall management of non-traditional workers while also attempting to enhance visibility (layers of visibility, at that), maintain cost control and improve compliance to specific policies.

Months ago, Ardent Partners anticipated an array of aspects that would shape the contingent workforce management industry in 2015. These included advancements in technology, shifts in how CWM programs are built and developed, and the means to which businesses drive intelligence around their non-employee workforce. Nearly five full months into the year, where are we? How is the industry-at-large evolving?

  • Social networks are converging with talent networks. In the greater “war for talent,” the modern business will stop at nothing to engage and acquire the skillsets that can give them a competitive advantage in today’s fast-paced marketplace. The convergence of social networks and contingent workforce management translates into the ability for companies to find and engage talent in real-time and in an on-demand manner,
  • Simple automation isn’t, and won’t be, enough to maximize the value of today’s non-employee workforce. Today’s non-employee workforce can be summed up with a single word: complex. SOW, services, freelancers, independent contractors…the contingent workforce of today is much different than that of the past. While automation (via Vendor Management Systems (VMS) and other solutions) has long been a catalyst for enhanced management of non-traditional talent, enterprises must leverage the “next-gen” components of contemporary solutions, such as SOW management, business intelligence / analytics, and integration with other key platforms (such as spend management, ERP, RPO, talent acquisition, etc.) to generate long-term success from their CWM programs.
  • As CWM evolves into a more strategic function, intelligence will be king. There is no greater strategic advantage than the ability to look ahead to the future. As talent flows in and out of the organization, and as more and more non-employee workers contribute to critical organizational tasks, projects and initiatives, it is important for executives to understand how the non-employee workforce impacts the business not only today…but also tomorrow. Forecasting, planning and budgeting with true intelligence gleaned from the CWM program (and also VMS and other systems that support that program) can assist with understanding the talent needs of the greater organization months in advance, with the ability to act now to best prepare for the future.

Christopher J. Dwyer is a Research Director at Ardent Partners, a Boston-based supply management research and advisory firm. He is considered a thought leader in the contingent workforce management industry, with recognition from HRO Today as an “Analyst Superstar” in 2013 and 2014, as well as Supply and Demand Chain Executive Magazine (named as a “Pro to Know” in 2013). He has written hundreds of research studies and reports on the evolution of the non-employee workforce, and can be reached at cdwyer@ardentpartners.com or on Twitter (@CJD_Ardent). Visit www.cporising.com to read more of his research.


Disclaimer:
The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.
Christopher J. Dwyer is a Research Director at Ardent Partners, a Boston-based supply management research and advisory firm. He is considered a thought leader in the contingent workforce management industry with recognition from HRO Today as an “Analyst and Advisor Superstar” in 2013, 2014, and 2015, as well as from Supply and Demand Chain Executive Magazine (named as a “Pro to Know” in 2013). He is a premier thought leader in this industry, authoring hundreds of research studies and evangelizing the evolution of the non-employee workforce, its technology platforms, and the concept of the “future of work.” He welcomes your comments at cdwyer@ardentpartners.com, on LinkedIn or Twitter (@CJD_Ardent). Visit www.cporising.com to read more of his research.