If you feel challenged by the need to select a Managed Services Provider (MSP) along with your Vendor Management System, you’re not alone. The whole lengthy exercise of vetting various vendors to assess their capabilities, watching their presentations and demos and checking out the references they provided could all prove worthwhile when you need to have an external MSP.
Here’s a thought: Have you verified whether you can internally manage your MSP program?
Of course an internally managed programs brings with it a different set of challenges. But in either case, driving adoption should be an important consideration. Though few share the details of the travails of what they faced when making such a decision, we’ve put together a consolidated set of points that should help you narrow down your decision.
In both internal and external management, some preliminary steps are required:
Remember that the program could still falter if the roles and responsibilities of the participants are not well-articulated, if there is resistance to the program that’s not identified and handled appropriately or if there is the unavailability of critical business data or incomplete data.
Here are a few reasons and contexts in which you should use an internal Managed Services Provider:
After all these considerations, there is one non-negotiable requirement before you even consider the option of running your MSP program: You must have a high level of confidence in the ability of your internal resources to manage an impeccable program that is religiously compliant with regulatory requirements to avoid misclassification charges and co-employment claims.
What other points are important to consider?
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