Apple is in the news, having filed a patent for technology which makes texting on the iPhone safer while walking. This only goes to prove how ubiquitous mobile phones have become in people’s lives. Reportedly, 90% of Americans own a cellphone and 58% of those are smartphones. What does this mean for businesses and their human capital management teams? While Human Resource (HR) teams have graduated to using mobile applications for recruitment efforts, many do not consider mobile applications to be useful when managing internal workforce management functions.
This belief is contrary to research that indicates that mobile devices are highly effective in getting the attention of their target groups. A recent study by ADP explored this issue in a survey of 2 million workers across 25000 businesses in America.
Listed here are some takeaways and deductions from the study:
The study by ADP goes on to say that once a person transitions to mobile technology, there is no going back. Everyone wants everything on this ubiquitous, hand-held device which has replaced music players, cameras, organizers, watches and rolodexes (to name a few) in its unrelenting, non-hostile takeover of our lives. Most people labeled as the Gen-X and Millennials have adopted mobile technologies for various personal and business uses. Later generations have practically grown up using them; it would be no exaggeration to say that for many, using a mobile would have started from their kindergarten days, if not earlier. As Human Resources organizations incorporate mobile applications in their work processes, they report significant efficiency gains in communicating news and HR information; processing time entry, time-off requests, and work scheduling; and managing pay, benefits and retirement accounts. Staffing agencies find that their mandate to train temporary workers on workplace skills and security matters can also be fulfilled through such information sharing on the mobile.
For all of the above, what could be a better way to communicate and collaborate, in elaborate and interactive detail, than using the ubiquitous mobile device?
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