Editor’s Note: This is the second of a six-part series dedicated to the Sourcing Industry Group’s report, “Innovations in Vendor Management Systems Technology 2016”, which is sponsored in part by DCR. References in italics are taken directly from the SIG report along with the corresponding page number.
Given the acceleration of global business in the contingent workforce world, it makes sense that there’s a big push for advanced analytics and self-service data mining in real-time, a complete mobile experience across all devices and fast access to a preferred talent pool.
In an era of urgency, DCR is a leader in providing clients with data at their fingertips in an easy-to-use graphical interface. It’s what rules Smart Track and allows clients to access a significant reporting package with “must-have” reports.
With over 300 standard reports, DCR has built-in tools to expand the data into meaningful analytics. Each of those reports become more effective through the graphic dashboards and the ability to drill down into the finest level of details and actionable analysis (p. 45).
Smart Track uses advanced tools that includes market-driven data for rates and skills to provide benchmarks for comparisons. The configurable, automated reports are further enhanced through their use of spiders, Natural Language Processes and menu-driven user interfaces (p. 45).
DCR’s comprehensive reporting and analytics features include:
The SOW feature in Smart Track is a robust tool that tracks and proactively alerts users on burn-rate and schedule delays as well as alert end-users to “scope creep” and post-project purchase orders. DCR’s analytics package has created an environment which motivates users to dig into the data and ask good questions (p. 45). This data can then be turned into a strategic actionable plan.
Mobile is another area in VMS innovation that has become more of a necessity than a frill. However, users will want to ensure that they have full functionality, not a limited app version of the software.
DCR pioneered the first mobile timecard in 2009 and now all functionality within Smart Track can be performed via a mobile device (iOS or Android smart phone, tablet, etc.) through iOS and Android apps (p. 48). Additionally, the app is integrated to the device’s alert systems, calendar and clock for increased functionality and real-time alerts.
The apps (simply named Smart Track) can be integrated with MobileIron Core with the Apps@Work. The apps can be downloaded and they use the same user/password or SSO to login (p. 48). The Smart Track app has all of the functionality of the desktop version, including the ability to upload receipts right into expense reports by using the phone’s camera.
And for candidate selection, mobile also comes into play. The GPS is used to track the candidate’s geographical location, and their proximity to the work location during submission and recommendation of positions (p. 48).
When all is said and done, the technology is nothing without the talent. Smart Track has a full suite of capabilities for SOW, freelancer and social media integration so clients can attract top-tier talent.
DCR’s Smart Track xCHANGE module provides a “social networking” experience to establish and maintain profiles and the freelancer may upload their LinkedIn or Facebook profile into Smart Track (p. 43). Candidates are able to upload work history, skills, academic credentials, certificates, work preferences, compensation requirements, references, availability and more.
Regarding the complexity of Statement of Work (SOW) talent, Smart Track evaluates the relationship, behavior, financial agreement and the terms between the freelancer and the client, and uses a decision matrix based on the client’s classification process (p. 43). It can then rate classification risk and guide the user to determine whether the worker should be classified as a contract worker, service provider or 1099. It facilitates online SOW creation, negotiation, binding contract creation and signature (p.43).
To read part one of this series, click here.
To read part three of this series, click here.
To read part four of this series, click here.
To read part five of this series, click here.
To read part six of this series, click here.
Learn more! Get the full “Innovations in Vendor Management Systems Technology 2016” report here.
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