Like it or not, contingent workforce is the way forward for most companies. With the economy leaving everyone gasping with the effort of trying to stay in control, companies are hedging their bets by using temporary workers to flexibly ramp up and scale back as needs change! Given that the best of workforce strategies could fail when they are not implemented correctly, it is necessary to carefully plan your contingent workforce program.
For years, ownership of the CW program has been debated. Staffing Industry Analysts declares that procurement owns and runs it over 53% of the time, with HR coming in second at 35% – with portions of the pie being shared by operations, IT or Finance. This discussion misses the main point. Procurement and Finance may negotiate the best rates on contingent workers, and Human Resources or functional managers may pick the best candidates– but the question is whether any of them can solely manage the workforce, the suppliers who source the workers, the talent they represent and the conflicts and challenges they may bring in. For many, the answer is a definite no, and almost a no brainer!
To set up strong and capable Human Capital management systems, companies with successful workforce strategies take a team-based approach and involve all the stakeholders in the process. To do this it is necessary to evaluate your reasons for adopting a contingent workforce management program, and your expectations from it, such as:
This approach makes it easier to determine and assign the responsibility for every aspect of the program to the team that has the greatest interest in its ultimate success.
As companies increasingly lean towards using temporary workers to meet business goals, they may be hampered if not hamstrung by regulatory compliance-related risks, making it necessary for them to be aware and alert to possible pitfalls like:
Given that 14000 temporary jobs were added in July, now representing 1.91% of the total workforce, the obviously growing use of temporary workers will meet with success when handled the right way.
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