When adopting a contingent workforce management program and considering the use of an external Vendor Management System (VMS) and or Managed Services Provider (MSP), you may question whether the MSP services come tailored to the needs of your specific industry. MSPs partner with clients to help achieve their financial and administrative goals, bringing great efficiencies in improved fill rates, reporting and cost savings for their staffing processes to any organization. Their support deals mainly with recruitment assistance; temporary staff procurement, training and onboarding, time keeping and invoicing along with supplier management and internal staff management – making sure that the processes are all designed in compliance with the regulatory environment. It seems reasonable to assume that, if the vendor delivering these services provides a team that is experienced in your industry, they will better understand the ways in which work is conducted, and will provide clearer guidance to your supply base regarding the types of workers who will be most successful in completing your temporary assignments.
But what about the Vendor Management System? Does one size fit all, or should you also expect the VMS to be tailored to the needs of your industry? To answer this question, let us take a look at how these services are differentiated for different industries by looking at the job market conditions of the manufacturing healthcare industries; to illustrate our point.
The health industry today requires a number of doctors, nurses and other health service personnel to meet the growing demand for health services. They also need IT workers to incorporate cutting-edge technologies which help hospitals to provide digitally enabled services and test results. In both cases, the use of temporary workers has become an imperative, given the shortage of highly skilled independent workers. This makes it highly difficult for hospitals to operate without putting fool-proof processes in place to manage temporary workers.
Some special features which a VMS serving a healthcare organization should offer, apart from all the usual capabilities offered by such a technology, would include:
Manufacturers also have specific, unique requirements:
We also chose these two representative industries to illustrate our point because they share some special requirements:
In selecting the right VMS for your company, consider the features that are needed to support the unique practices and requirements of your industry. Ask the VMS vendor to demonstrate these features before making a purchase decision.
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