…and Into the Future: An Overview of Ardent’s New Future of Work Compendium | DCR Workforce Blog

…and Into the Future: An Overview of Ardent’s New Future of Work Compendium

It’s a phrase that reflects so many business movements today: technology, innovation, the Gig Economy, artificial intelligence, etc. “The Future of Work” is no mere buzzword or catch phrase, but rather a new experience related to the optimization of how work is addressed and done from operational, technological, and talent perspectives. Today, the question at hand is not related to costs or even budgets, but rather: “How does work get done?”

The Future of Work Compendium is designed to be an unofficial “guidebook” to this new world of work beyond our annual research series, The State of Contingent Workforce Management, which will once again publish in the fall (October 2018). The new report not only discusses the incredible link between today’s non-employee (contingent) workforce and the Future of Work, but also outlines the various aspects of the new world of work that play into this concept, including the advantages of innovation and the strategic new approaches companies are leveraging to optimize how work is done.

From Ardent’s perspective, the “perfect storm” created by the speed of business, increase in utilization of non-employee talent (40% of today’s total workforce, according to Ardent’s research), pace of innovation, and the consumerization of global business, has essentially produced a new world of work, one in which true enterprise agility and seamless operations related to how work is done actively drive how executives view their organizations.

The Future of Work Compendium was written to help the modern business not only understand how the world of work is changing, but also assist in developing the ideal long-term roadmap of how to thrive in this evolving environment. This new report highlights:

  • Why non-employee talent is a key cog in the Future of Work.
  • How artificial intelligence, machine learning, augmented reality, blockchain, and other innovations are revolutionizing how work is done.
  • The reasons why “soft” skills, like leadership and problem-solving, are becoming critical in talent acquisition.
  • The strategic drivers behind the Future of Work movement, and;
  • A first-of-its-kind, definitive Future of Work Model that outlines the many factors and attributes that comprise this evolutionary movement.

Download the new report here.


Christopher J. Dwyer

Vice President, Research

Ardent Partners



NOTE FROM DCR: At DCR, working with our clients, we see many of the same workforce changes that Ardent’s blog has outlined. We also agree that several factors coalesce to drive greater workforce flexibility, transparency, and optimization of one’s talent ecosystem, especially when talent is put front and center through the use of a vendor management system (VMS). We’d like to also note that although technology plays a critical role in the “how work gets done?” transformation, holistically addressing the technological, operational, strategic, and talent perspectives are what will allow for the optimization of your non-employee workforce. We define optimization as managers realizing the full potential of their talent ecosystem. As a result, addressing “how work gets done,” must incorporate your talent value chain, with your VMS and talent suppliers sitting on the bookends, and your managed service partner (MSP) sitting right in the middle. As a vendor neutral provider of VMS software, DCR fully aligns to the world’s best MSPs and staffing suppliers who, through their many years of experience and devotion to client success, have developed, in tandem with DCR, an immense talent ecosystem that provides price competition and transparency, as well as the highest quality talent. Comprehensively addressing your non-employee workforce needs and strategically aligning the “right” value chain will optimize your talent base, ultimately resulting in the maximization of your non-employee workforce to get work done.

The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.
Christopher J. Dwyer is a Research Director at Ardent Partners, a Boston-based supply management research and advisory firm. He is considered a thought leader in the contingent workforce management industry with recognition from HRO Today as an “Analyst and Advisor Superstar” in 2013, 2014, and 2015, as well as from Supply and Demand Chain Executive Magazine (named as a “Pro to Know” in 2013). He is a premier thought leader in this industry, authoring hundreds of research studies and evangelizing the evolution of the non-employee workforce, its technology platforms, and the concept of the “future of work.” He welcomes your comments at cdwyer@ardentpartners.com, on LinkedIn or Twitter (@CJD_Ardent). Visit www.cporising.com to read more of his research.