Guest Blog – Why Data Security Matters in Contingent Workforce Management | DCR Workforce Blog

Guest Blog – Why Data Security Matters in Contingent Workforce Management

Today’s non-employee workforce has moved beyond the realm of mere category management, owing its stark evolution to the surge in on-demand talent and the concept of real-time engagement. Thus, a workforce that was perceived as little more than a “supplemental” strategy years ago has now blossomed into what comprises nearly 35% of the average company’s total worker base…a far cry from the days when temporary staff solved intermediate corporate objectives instead of the mission-critical objectives that support today.

The rise in utilization of non-employee labor, then, sparks an intricate debate: in which areas of this high-impact industry should our company focus its efforts? Of course, the easy answer is all of them, however, too many businesses today lack the internal expertise, stakeholder support, or the technology to effectively support the multifaceted nature of contingent workforce management.

One area of this arena that consistently steals headlines is the role of data and analytics in not only supporting CWM programs, but also helping to boost the strategic value of the non-employee workforce by aligning internal requirements (i.e. projects, etc.) with the external talent that can best support them (in real-time, of course). As organizations continue to place more emphasis on the intelligence-led components of their contingent workforce management programs, however, one area is destined to fall short: data security.

As the permeation of “Big Data” becomes a viable sub-component of contingent workforce management programs, data security will naturally arise as a concern:

  • Thousands (or much more, for enterprise-size organizations) of contingent workforce-related transactions occur annually for the average organization that currently leverages a sizable non-employee workforce, all of which may contain financial information and accounting details.
  • Stringent data standards (i.e. privacy, compliance, etc.) are in place in many global and international markets, and any CWM program’s technology platform must meet these requirements.
  • Storage of data is always a top concern for organizations with CWM programs. Where is the data located? What will happen in the result of a catastrophic failure?
  • For those organizations that utilize non-employee talent to support critical corporate tasks (especially those related to tax or finance initiatives, or even graphic design projects related to company branding), sensitive information and intellectual property must be secure if workers are communicating via virtual methods.

Data has become an accepted component of the corporate structure; information flows in and out of the organization in real-time nearly every second of everyday. As the speed of business accelerates, and the realm of on-demand talent continues to evolve, enterprise intelligence will require more enhanced measures for its safety and security.

The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.

One response to “Guest Blog – Why Data Security Matters in Contingent Workforce Management”

  1. Shelley Luzaich says:

    Cyber security is crucial. That’s one of many reasons DCR uses AWS cloud-based hosting. It’s been proven considerably more secure than old-fashioned, private data centers that most of our competitors still continue to rely on.

Christopher J. Dwyer is a Research Director at Ardent Partners, a Boston-based supply management research and advisory firm. He is considered a thought leader in the contingent workforce management industry with recognition from HRO Today as an “Analyst and Advisor Superstar” in 2013, 2014, and 2015, as well as from Supply and Demand Chain Executive Magazine (named as a “Pro to Know” in 2013). He is a premier thought leader in this industry, authoring hundreds of research studies and evangelizing the evolution of the non-employee workforce, its technology platforms, and the concept of the “future of work.” He welcomes your comments at, on LinkedIn or Twitter (@CJD_Ardent). Visit to read more of his research.