Does Your VMS Need CPR? | DCR Workforce Blog

Does Your VMS Need CPR?

How does a company make and keep the requisition process for the non-employee workforce exciting?  Let’s be honest, it’s not a sexy topic or something that gives managers a rush of adrenalin.  So it’s the responsibility of a VMS solution to give managers a reason to want to click that link to start the requisition process.

For some companies that have a VMS solution it’s important to constantly breathe new life into the program to really promote constant usage and to really feel the system is a value-added solution, not just a means to an end.  Here are a few ways DCR and Smart Track adds fun and functionality by:

  • Increasing practicality while providing a simple user interface – powerful, yet simple. Data entry is a drag, no one wants to do it when they have a ton of other responsibilities.  By providing catalogs (corporate-wide or localized to specific teams or managers), templates and other functionality to make it easy for someone making the request to get in and get out is key. A catalog is great, but a catalog that literally learns how individual managers procure their non-employee workforce and provides predictive analysis on the direction a manager should take is even better. This is what DCR and Smart Track brings to the table! The ability to standardize as well as the flexibility to easily add or remove items with the changing needs of an organization is also key to maintaining a real-time and valuable catalog.
  • Playing is part of the package. People love to get points. People love to win things. Why not incorporate the love of winning and the love of stuff into your VMS?  Smart Track’s gamification allows users to be rewarded for using the system and all of the functionality that goes along with it. The more you use the system, the more points you get. DCR-sponsored contests have promoted and increased customer-wide usage throughout the ecosystem. What’s more exciting than bragging to your co-workers that you won the Smart Track usage award for that month? OK, so that may be a bit of an over-stretch, but seriously, who doesn’t love to win stuff? Why not use it to your advantage by providing fun and exciting ways to use a system that’s not traditionally thought of as being fun and exciting?!
  • Providing an answer to questions like “Why is this happening?” A system with no visibility into the process from an approval, candidate selection process, onboarding and billing standpoint is viewed as nothing but a black hole. The more visibility you can provide, the more a manager can understand answers to important questions and make important decisions based on that information.  Active Requirement Analysis (ARA) in the Smart Track Analytics module is another example of a powerful tool that’s a simple, graphical depiction of a “snapshot in time” of your non-employee activity.  The ARA is used for those weekly update meetings where program owners want to see the high level view of the current landscape, yet it also allows you to drill down into each of those data points with one click to really get to the heart of the data in a quick and easy way without sacrificing the details that drive how a program is actually running. No need to “build a deck” or merge multiple reports from multiple to present.  All of that data is available within ONE click. Constant visibility and understanding of your program will promote constant improvements and pinpoint better solutions to any identified pain points as the program evolves.
  • Using the answers to “Why is this happening?” to make constant improvements and enhancements to your program.  For example, Smart Track’s Cycle Time Analytics (CTA) can break down each step in a requisition approval process and provide real data regarding things such as where bottlenecks lie in your approval process, where redundancies exist and where time can be minimized – from requirement creation to approval.  Taking the answers of “Why is this happening?” and using the information to counsel parties who are taking too long to approve or removing unnecessary steps in an approval workflow allow for consistent improvement and efficiencies within your non-employee program. You don’t have to live with the “same old, same old” mentality. It’s time for you to use real data to make real improvements.
  • Relying on the “old ways” of receiving responses and selecting resources is a thing of the past. The DCR RFX and SOW module allows you to procure any type of service though a preferred supplier base or through multiple suppliers to fit whatever type of resource or service you organization needs. This is not just attaching some documents to a request and calling it a SOW; this is full lifecycle from request to invoice and every level in between, with full capabilities to integrate with your project management tools for total non-employee management within one system.
  • Realizing that power is king. The typical power structure need not apply with Smart Track xCHANGE. Allowing talent to oversee their assignment destiny opens up a whole new world of resources to managers who no longer have to rely on the traditional MSP/supplier/customer dynamic to have access to and view available resources, while providing an ecosystem to match talent with suppliers. The xCHANGE ecosystem allows for this nontraditional interaction that maximizes the talent available for all who come to the party.

These are just an inkling of ways Smart Track can really keep a program fresh and exciting without sacrificing any of the basic functionality required from your VMS.  Using your data combined with the innovations from Smart Track’s constantly improving and evolving offerings is the key to ensuring that your non-employee program is always a breath of fresh air.

Where do you see your VMS needing CPR or a little first aid?

The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.
Rich has served in many different areas in DCR including playing a key role in driving the company’s growth. He has successfully implemented numerous VMS/MSP solutions across a wide array of industries, including defense, utilities, oil and gas, financial and banking, manufacturing, retail and advertising. He enjoys a good concert, has an amazing record collection and has fun trying new restaurants (as long as the food doesn’t have a face).