The Future of Contingent Workforce Management Webinar Recap | DCR Workforce Blog

The Future of Contingent Workforce Management Webinar Recap

Guest Author: Christopher J. Dwyer, Research Director, Ardent Partners

On December 10, I presented new market findings from Ardent Partners’ recent research report, the State of Contingent Workforce Management, on a webinar in partnership with DCR Workforce. There’s no question as to the evolutionary path this market has taken in recent years, with non-traditional / non-employee talent not only becoming a critical cog in the corporate machine, but also rising in strategic importance in the greater purview of business goals and objectives.

Ardent’s latest research study finds that the vast majority of organizations across the globe (92%) perceive the contingent workforce as a moderate-to-vital component of their overall enterprise, a factor which speaks to the relative progression of this talent and how it is actively contributing to the achievement of core enterprise goals.

Our webinar detailed the shifts in this industry, from a new reliance on “alternative” talent engagement options, such as freelancer marketplaces, social media / social networks and crowdsourcing (all of which will grow exponentially in the years ahead in utilization), to the ongoing focus on managing freelance- and independent contractor-based talent, as well as complex contingent labor (i.e. SOW and professional services).

These progressive notions build the future of the contingent workforce management industry, and our webinar found that:

  • Ardent Partners predicts that by the end of 2017, nearly 45% of the world’s total workforce will be comprised of contingent workers, including independent contractors, SOW-based labor, and freelancers. This tremendous growth will be a critical factor in how enterprises allocate more resources to managing the contemporary contingent workforce.
  • The need for top-tier talent and skillsets (63% of organizations) is the top priority within the average CWM program; this is a marked shift from the years-long pressure of driving cost savings and cost reductions.
  • Nearly 80% of companies believe that total workforce optimization (also known as total talent management) will comprise the future of contingent workforce management. As the “blended” workforce continues to grow, and as new and exciting talent sources come to light, enterprises must effectively manage all of their talent-based assets and resources under a strategic, centralized and standardized set of solutions, processes and systems.

Click here to listen to the webcast, and feel free to contact me with any questions.




The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.
Christopher J. Dwyer is a Research Director at Ardent Partners, a Boston-based supply management research and advisory firm. He is considered a thought leader in the contingent workforce management industry with recognition from HRO Today as an “Analyst and Advisor Superstar” in 2013, 2014, and 2015, as well as from Supply and Demand Chain Executive Magazine (named as a “Pro to Know” in 2013). He is a premier thought leader in this industry, authoring hundreds of research studies and evangelizing the evolution of the non-employee workforce, its technology platforms, and the concept of the “future of work.” He welcomes your comments at, on LinkedIn or Twitter (@CJD_Ardent). Visit to read more of his research.