Special Features Enhance a VMS’s Macro-Capabilities | DCR Workforce Blog

Special Features Enhance a VMS’s Macro-Capabilities

vms capabilitiesRecently, a colleague mentioned how he heard someone stating that VMS programs fail to provide desirable results when they try to be all things to all companies. But, I find the logic convoluted and insupportable. Will a doctor with a super-specialty in Oncology forget the basics of how the human body functions? One should think definitely not!

We all agree that a VMS will be successful only if it delivers on the basic functionality it promises to deliver to companies. But, the additional functionality it offers is like the proverbial cherry on the cake, as customers are bound to see their utility and value. We know that a good VMS improves the visibility and transparency into the workings of a contingent workforce program and helps to get recruit best available talent, in the shortest time possible; while streamlining costs. But, in my experience, having the other features which a thoughtful vendor with a deep knowledge of the industry could incorporate into the VMS is extremely good to have!

Must Have Features:

  • Total Management of all temporary workforce resources.
  • Complete vendor management, including vendor assessment, contracting, onboarding, and performance management.
  • Centralized job order creation and distribution, candidate screening and selection, onboarding, time management, billing, and vendor evaluation.
  • Automated monitoring and event management of all contingent workforce actions based on the company’s business rules and policies.
  • Error-free budget and cost management.
  • A central repository of all contingent workforce resource profiles, supporting documentation and audit records of all transactions.
  • Rule-based workflows, approval processes, notifications and alerts that ensure complete compliance with corporate policies and government regulations.
  • Comprehensive risk and compliance management facilities.
  • Predictive analysis capabilities, market benchmarks, and the ability to evaluate trends over time.
  • Integration with leading e-Procurement, time keeping, ERP and HRIS systems.
  • Support for offshore and near shore operations.
  • Full support of multiple languages, currencies, time-zones, country-specific employment regulations, and “cultural fit” type configurations.

Good to Have:

  • Full support for operating the VMS from any mobile device, on a standard browser; needing no additional hardware or software licenses.
  • A uniform user experience, irrespective of the access device, avoids costly duplication of effort, limitations on scalability and security concerns.
  • Inclusion or integration with services procurement capabilities that will issue a Request for Proposal, evaluate vendor responses, create Statements of Work, negotiate with vendors, and manage project spend.
  • Contextual data decision support to assist in candidate selection, worker type selection, and vendor selection.
  • Tracking and reporting on the milestones reached by the diversity program, enabling better results.

Exceed Expectations:

  • Innovative features utilizing social media to open up new sources of contingent workers and offer fully qualified and screened candidates at lower rates.
  • A wide-range of electronic conferencing tools, such as forums, chats, instant messaging, and web meetings.
  • Real-time notifications and updates.
  • A large array of coordination tools, such as electronic calendars, spreadsheets, and workflow systems.
  • Easy-access project management tools to keep aware of statuses, manage resources, and navigate deadlines.
  • An online ‘Service Desk’ that enables users to submit questions or requests for assistance via text, Tweet or email.
  • Voice activated commands.

The days when buyers looked at a VMS for cost savings alone have passed. As the presence of contingent workers within an organization grows, so does the imperative to effectively manage this critical business asset. This awareness needs to underlie any purchase decision or one could end up acquiring a Trabant-like VMS which can never stand up to the avant-garde features offered by some programs. Those thinking of introducing a VMS system into their organization for the first time, or those who feel that their current system does not go far enough, should do extensive comparison shopping to find a system that is best aligned with today’s needs and will grow and adapt as your business needs change in the future.

The content on this blog is for informational purposes only and cannot be construed as specific legal advice or as a substitute for competent legal advice. They reflect the opinions of DCR Workforce and may not reflect the opinions of any individual attorney. Do contact an attorney for advice specific to your issue or problem.
Lalita is a people/project manager with extensive experience in operations, HCM and training and development across industries like banking, education, business consulting, BPO and information technology. She believes in a dynamic approach to life and learning as change is the only constant.